SHIPPING POLICY
Shipping Information
We deliver to customers across Morocco.
Processing Time
Orders are usually prepared within 1–2 business days.
During promotions or holidays, processing may take slightly longer.
Delivery Time
Estimated delivery:
- Major cities: 1–3 business days
- Other regions: 2–5 business days
Delivery times may vary depending on your location.
Shipping Cost
Shipping fees are calculated at checkout.
Any free shipping promotions will be clearly displayed during checkout.
Order Tracking
Once your order has been shipped, you'll receive tracking information so you can follow your package.
RETURN & EXCHANGE POLICY
Returns & Exchanges
We want you to love your purchase.
If you're not completely satisfied, we're here to help.
Return Eligibility
Items must:
- Be unused
- Be in original condition
- Include original tags
- Be returned within the eligible return period
Non-Returnable Items
For hygiene and safety reasons, some products may not be eligible for return.
Refunds
Once your returned item has been inspected and approved, your refund will be processed according to your original payment method or store policy.
Exchanges
Need another size or color?
Contact our support team, and we'll do our best to assist you.