SHIPPING POLICY

Shipping Information

We deliver to customers across Morocco.

Processing Time

Orders are usually prepared within 1–2 business days.

During promotions or holidays, processing may take slightly longer.


Delivery Time

Estimated delivery:

  • Major cities: 1–3 business days
  • Other regions: 2–5 business days

Delivery times may vary depending on your location.


Shipping Cost

Shipping fees are calculated at checkout.

Any free shipping promotions will be clearly displayed during checkout.


Order Tracking

Once your order has been shipped, you'll receive tracking information so you can follow your package.


RETURN & EXCHANGE POLICY

Returns & Exchanges

We want you to love your purchase.

If you're not completely satisfied, we're here to help.


Return Eligibility

Items must:

  • Be unused
  • Be in original condition
  • Include original tags
  • Be returned within the eligible return period

Non-Returnable Items

For hygiene and safety reasons, some products may not be eligible for return.


Refunds

Once your returned item has been inspected and approved, your refund will be processed according to your original payment method or store policy.


Exchanges

Need another size or color?

Contact our support team, and we'll do our best to assist you.